Terms of Use

Legal Labs ("we", "us", "our") operates the Legal Labs platform at legallabs.co. We are an independent educational technology business. To contact us: hello@legallabs.co.

These Terms of Use ("Terms") govern your access to and use of the Legal Labs platform, including all content, features, services, and subscriptions made available through legallabs.co (the "Platform").

By accessing the Platform, registering an account, or paying for a subscription, you unconditionally accept these Terms and form a binding contract with us. These Terms apply to all users worldwide, including free-tier users and paid subscribers.

You must be at least 18 years old to use the Platform. By using it, you represent and warrant that you are at least 18 years of age. We reserve the right to suspend or terminate your account if we have reason to believe this representation is false.

These Terms are effective from the date you first access the Platform, whichever is earlier.

We may modify these Terms at any time at our sole discretion. Where changes are material, we will notify you by email to the address registered on your account or by prominent notice on the Platform. Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, your sole remedy is to cease using the Platform and close your account. We are under no obligation to maintain any particular version of the Platform, any particular content, or any particular feature.

• "Account" means the user account you create to access the Platform.
• "Content" means all scenarios, questions, answer options, explanations, hints, case summaries, comparison tables, XP mechanics, ranking systems, and all other text, data, and materials made available through the Platform.
• "Intellectual Property Rights" means copyright, database rights, trade marks, trade secrets, and all other intellectual property rights, whether registered or unregistered, anywhere in the world.
• "Pro Subscription" means a paid monthly subscription granting unlimited access to all Platform features at the price published at legallabs.co/pricing at the time of subscription.
• "SQE" means the Solicitors Qualifying Examination administered by the Solicitors Regulation Authority of England and Wales.
• "User" or "you" means any individual or entity accessing or using the Platform in any capacity.

You are responsible for maintaining the confidentiality of your account credentials. All activity conducted through your account is your responsibility, whether or not authorised by you. You must notify us immediately at hello@legallabs.co if you suspect any unauthorised access to your account. We accept no liability for any loss or damage arising from your failure to maintain the security of your credentials.

We may suspend or terminate your account at any time without notice if we reasonably believe you have breached these Terms, posed a security risk, or engaged in any conduct detrimental to the Platform or other users. No refund shall be payable on termination for cause.

You may not: share your account with any other person; create multiple accounts for the same individual; resell or transfer your account; or use another person's account without their explicit authorisation.

6.1 Our IP. The Platform and all Content are protected by copyright, database rights, trade mark rights, and other intellectual property laws of England and Wales, Hong Kong, and applicable international treaties. We own or are licensed to use all Intellectual Property Rights in the Platform and Content. All rights not expressly granted in these Terms are reserved.

6.2 Restricted Licence. Subject to your compliance with these Terms and, where applicable, payment of subscription fees, we grant you a personal, non-exclusive, non-transferable, revocable, limited licence to access and use the Platform and Content solely for your own personal, non-commercial educational use. This licence does not include any right to: sublicense, sell, resell, transfer, or otherwise exploit the Platform or Content; copy, reproduce, distribute, or create derivative works from any Content; use any automated tool, script, bot, crawler, or scraper to extract, copy, or monitor any Content; compile, republish, or archive any Content in any form; share, redistribute, or transmit Content to any third party; or use Content for any commercial purpose, including teaching, tutoring, or training services.

6.3 Copyright Notice. All Content is © 2026 Legal Labs. All rights reserved. A copyright notice appearing on the Platform does not require further acknowledgement by you to take effect.

6.4 Breach. Any use of the Platform or Content in breach of this Section 6 will automatically terminate your licence without notice and without prejudice to any other remedy available to us, including injunctive relief and damages.

You agree not to use the Platform in any way that:

• (a) violates any applicable law or regulation in any jurisdiction;
• (b) infringes the Intellectual Property Rights of any person;
• (c) involves the transmission of unsolicited commercial communications;
• (d) involves impersonating any person or entity;
• (e) involves manipulating your XP score, rank, leaderboard position, or any other Platform metric through any means other than genuine completion of labs;
• (f) involves attempting to gain unauthorised access to any part of the Platform, its servers, or any database connected to the Platform;
• (g) involves introducing any malicious code, virus, or harmful data to the Platform;
• (h) disrupts, degrades, or impairs the operation of the Platform or servers or networks connected to it;
• (i) harvests or collects any information about other users;
• (j) involves the use of the Platform or Content to build, train, or improve any competing product or AI model.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates any of the above, including without limitation reporting such conduct to appropriate law enforcement authorities.

8.1 Free Tier. Free-tier users may access a limited number of labs per calendar month, as specified on our pricing page. We reserve the right to change the free-tier allocation at any time.

8.2 Pro Subscription. Pro Subscription pricing is as published at legallabs.co/pricing. All fees are quoted and charged in GBP. We reserve the right to change pricing at any time with reasonable notice. Continued use after a price change constitutes acceptance of the revised pricing.

8.3 Billing. Pro Subscriptions are billed monthly in advance on a recurring basis. By providing your payment details you authorise us (or our payment processor) to charge the applicable fee on each billing date.

8.4 Cancellation. You may cancel your Pro Subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. No refunds or credits will be issued for partial billing periods, unused labs, or any other reason except at our sole discretion.

8.5 Taxes. All fees are exclusive of applicable taxes. You are responsible for all taxes applicable to your subscription in your jurisdiction.

8.6 Suspension for Non-Payment. We may suspend your access to the Platform immediately on any failed payment without notice. Restored access is conditional on payment of all outstanding amounts.

Where you are a consumer and applicable law provides a right of withdrawal from contracts for digital content: by completing our checkout process and requesting immediate access to the Pro Subscription, you expressly request that we begin providing the digital content immediately. You acknowledge that this means you may lose any right of withdrawal you would otherwise have under applicable law once digital performance commences. To the extent mandatory law in your jurisdiction preserves any such right notwithstanding the above, nothing in these Terms is intended to limit rights that cannot lawfully be excluded.

10.1 To the fullest extent permitted by applicable law, the Platform and all Content are provided "as is" and "as available" without warranty of any kind, express or implied. We expressly disclaim all warranties, including without limitation:

• (a) any warranty that the Platform will be uninterrupted, timely, secure, or error-free;
• (b) any warranty as to the accuracy, completeness, currency, or reliability of any Content;
• (c) any warranty that the Content reflects current law, that it is free from legal error, or that it is suitable for reliance in any professional context;
• (d) any warranty that use of the Platform will result in passing the SQE or any other examination;
• (e) any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

10.2 Legal Content. The Content is prepared for general educational purposes only. It does not constitute legal advice and should not be relied upon as such. You are solely responsible for verifying all legal authorities against current primary sources. The law changes; our Content may not reflect the most recent developments.

10.3 No SRA or Kaplan Affiliation. Legal Labs is entirely independent of and unaffiliated with the Solicitors Regulation Authority, Kaplan SQE Limited, or any official examination body. Use of the terms "SQE", "SQE1", and "SQE2" is purely descriptive to indicate the subject matter of our educational content.

See the full Legal Disclaimer.

11.1 Exclusion of Consequential Loss. To the fullest extent permitted by applicable law, we shall not be liable to you for any: loss of profits; loss of revenue or anticipated savings; loss of data; loss of business; loss of opportunity; loss of goodwill; loss arising from examination failure; career or professional consequences; or any indirect, special, incidental, punitive, or consequential loss or damage of any kind, howsoever arising, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if we have been advised of the possibility of such damages.

11.2 Cap on Liability. Subject to Section 11.3, our total aggregate liability to you for all claims arising under or in connection with these Terms, whether in contract, tort, breach of statutory duty, or otherwise, shall not exceed the total subscription fees actually paid by you to us in the three (3) calendar months immediately preceding the event giving rise to the claim, or £50 (fifty pounds sterling), whichever is greater.

11.3 Exceptions. Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot lawfully be excluded or limited under applicable law.

11.4 Allocation of Risk. The limitations in this Section 11 reflect the allocation of risk between the parties. The subscription fees we charge are set in light of these limitations. You acknowledge that we would not have entered into these Terms without them.

You agree to defend, indemnify, and hold harmless Legal Labs and its officers, employees, contractors, and licensors from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• (a) your access to or use of the Platform;
• (b) your violation of these Terms;
• (c) your violation of any third-party right, including any Intellectual Property Right;
• (d) any claim that your use of the Platform caused damage to a third party.

We reserve the right to assume exclusive control of the defence of any matter subject to indemnification by you. You agree to cooperate with our defence of such claims. You may not settle any claim without our prior written consent.

We collect and process personal data in accordance with our Privacy Policy. By using the Platform you acknowledge that you have read and understood the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

The Platform may contain links to third-party websites or use third-party services (including payment processors). We are not responsible for the content, availability, or practices of any third-party services. Your use of any third-party service is at your own risk and subject to that third party's terms.

15.1 By Us. We may suspend or terminate your access to the Platform at any time and for any reason, including without limitation if we believe you have breached these Terms. In the event of termination for cause, no refund shall be payable.

15.2 By You. You may close your account at any time by contacting us at hello@legallabs.co. Closure takes effect within 30 days. Subscription fees already paid are non-refundable.

15.3 Effect of Termination. On termination for any reason: your licence to use the Platform and Content ends immediately; you must cease all use of Content; and provisions that by their nature should survive termination (including Sections 6, 8, 11, 12, 16, 17, and 18) shall survive.

Before initiating any arbitration proceeding, the claiming party must give the other party a written Notice of Dispute. The Notice of Dispute must be sent to us by email at hello@legallabs.co with the subject line "NOTICE OF DISPUTE" and must include all of the following:

• (a) the claimant's full legal name and account email address;
• (b) a detailed description of the nature and basis of the claim;
• (c) the specific relief sought and the specific amount claimed, with full supporting calculations;
• (d) all documentary evidence the claimant intends to rely on;
• (e) a statement confirming that the claimant has attempted to resolve the matter informally by contacting us at hello@legallabs.co before sending the Notice.

Following receipt of a valid Notice of Dispute, the parties shall engage in good faith negotiations for a period of sixty (60) calendar days (the "Cooling-Off Period"). Neither party may commence arbitration before expiry of the Cooling-Off Period. A Notice of Dispute that does not include all of the information required above is invalid and does not start the Cooling-Off Period.

Failure to comply with this Section 16 in full before commencing arbitration is a complete defence to any arbitration claim and entitles us to apply for dismissal of the arbitration and an award of our costs.

To the fullest extent permitted by applicable law, any claim or cause of action arising out of or related to your use of the Platform or these Terms must be filed within twelve (12) months after the event giving rise to the claim. Claims filed after this period are permanently barred. You acknowledge that this limitation period may be shorter than that provided by applicable law and that you have had sufficient opportunity to consider this provision.

Please read this section carefully. It requires binding arbitration of disputes and waives your right to bring claims as a class or group.

18.1 Agreement to Arbitrate. Subject to Section 18.7 (Exceptions), all disputes, claims, controversies, or differences arising out of or relating to these Terms, the Platform, or the relationship between you and Legal Labs — including disputes about the existence, validity, formation, interpretation, performance, breach, or termination of these Terms — shall be finally settled by binding arbitration administered by the Hong Kong International Arbitration Centre ("HKIAC") in accordance with the HKIAC Administered Arbitration Rules in force at the time the Notice of Arbitration is filed (the "HKIAC Rules"), which are incorporated by reference.

18.2 Seat and Language. The seat of arbitration shall be Hong Kong. The language of arbitration shall be English.

18.3 Arbitrator. The tribunal shall consist of a sole arbitrator. The arbitrator shall be appointed in accordance with the HKIAC Rules. The arbitrator shall have experience in commercial disputes and/or intellectual property.

18.4 Costs. Each party shall bear its own legal costs and bear the arbitration fees in accordance with the HKIAC Rules, subject to the arbitrator's discretion to award costs against the unsuccessful party. We shall not seek our costs against you if you have acted in good faith and your claim is not frivolous or vexatious.

18.5 Confidentiality. All arbitration proceedings, documents, and awards shall be strictly confidential. Neither party shall disclose the existence or outcome of any arbitration to any third party without the prior written consent of the other party, save as required by applicable law.

18.6 Class Action Waiver. All claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or consolidated arbitration proceeding. The arbitrator may not consolidate more than one person's claims, may not preside over any class or representative proceeding, and may not award class-wide relief.

18.7 Exceptions. Notwithstanding Section 18.1, either party may seek urgent interim or emergency injunctive or other equitable relief from any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of Intellectual Property Rights, pending resolution by arbitration. The existence of such court proceedings shall not relieve either party of the obligation to arbitrate the underlying dispute.

18.8 Opt-Out. If you are a consumer habitually resident in a jurisdiction whose mandatory laws do not permit binding pre-dispute arbitration, you may opt out of the arbitration agreement in this Section 18 by sending written notice to hello@legallabs.co within 30 days of first accepting these Terms. Your notice must include your full name, account email address, and a statement that you are opting out of the arbitration agreement. Opting out does not affect any other provision of these Terms. If you opt out, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18.9 Governing Law of This Section. This Section 18 shall be governed by and construed in accordance with the Arbitration Ordinance (Cap. 609) of Hong Kong.

These Terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Subject to the arbitration agreement in Section 18, you irrevocably submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute or claim arising out of or in connection with these Terms or their subject matter or formation. To the extent that applicable mandatory law in your country of habitual residence confers rights that cannot be excluded by contract, nothing in these Terms is intended to limit those rights.

20.1 Entire Agreement. These Terms, together with the Privacy Policy and Disclaimer, constitute the entire agreement between you and Legal Labs with respect to the Platform and supersede all prior agreements, representations, and understandings.

20.2 Severability. If any provision of these Terms is found to be invalid, unlawful, or unenforceable by any court or arbitrator of competent jurisdiction, that provision shall be severed and the remaining provisions shall continue in full force and effect.

20.3 No Waiver. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20.4 Assignment. We may assign or transfer our rights and obligations under these Terms at any time without your consent, including in connection with a merger, acquisition, or sale of assets. You may not assign your rights or obligations under these Terms without our prior written consent.

20.5 No Partnership. Nothing in these Terms creates or implies any partnership, joint venture, agency, or employment relationship between you and Legal Labs.

20.6 Force Majeure. We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, strikes, pandemics, or failure of third-party infrastructure.

20.7 Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.